Product Genius = Specialist Cars VW Kirkcaldy
Do you have what it takes to work in a competitive environment? Are you devoted to learning about new products?
A fantastic opportunity has arisen to work at Specialist Cars Volkswagen Kirkcaldy as Product Genius/Handover Specialist. You will be part of a busy, talented and driven team where you will have the opportunity to take control of your future and career. This role is the main driving force for the success of our company, and as such, demands the highest levels of professionalism and customer service.
Product Genius/Handover Specialist duties:
Helping your branch with various marketing activities – from snapping great stock images of our products to dreaming up inspiring content for our social media platforms.
Preparing the showroom and cars for the day ahead.
Organising and accompanying customers on test-drives.
Swotting up on our vehicles and manufacturers to stand out from the rest
Learning about our products so you can help our customers find the perfect fit.
Providing relevant information and being there for our customers with all the answers.
Ensure that every customer has been contacted in advance of handover and explained the process thoroughly.
Liaise with the sales team to ensure all documents are processed prior to the handover
Ensure the handover form is explained and completed during the handover.
Prepare cars inspection prior to handover
Essential skills for Product Genius:
Product Genius required experience – If you’ve got it, we want it!
About JCMG
The John Clark Motor Group is a name synonymous with outstanding customer service, we are Scotland’s 2nd largest independently family owned motor dealer. We proudly represent a number of inspirational brands, and have been trading for over 40 years, specializing in the sale of new and used vehicles from our 35 businesses across the East coast of Scotland.
We strongly believe in investing in our people and provide specialist training and development opportunities to help our employees progress their future and careers. In addition to dedicated in-house training, we offer the chance to work with exceptional brands and products, in a dynamic environment where we continue to work together as a family.
Sound good? Keep on reading and apply today!
What You Will Receive from Us!
So… What happens next?
Like the sound of this position? Once applied, our Recruitment Team will review your CV. If suitable, a member of the team will contact you to advise your CV has now been sent to the hiring manager.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.
From day one colleagues will be welcomed to our fantastic package of benefits. We try hard to make sure that we offer a broad choice of benefits to make John Clark Motor Group a great place to work and buy vehicles and we review this yearly with us just recently adding the Employee Assistance Programme to this long list. Our aim is to make our benefits easily accessible, simple to understand and great value for all our colleagues.
In addition to our company benefits, John Clark Motor Group understand how important it is to value our team members’ loyalty and commitment, and we love to say ‘Thank You’. We have in place a ‘long service recognition’ scheme for those that reach key milestones of continuous service with us, including 1 week’s additional holiday and a variety or bonuses throughout the years.