Warranty Administrator

Warranty Administrator Location: Pentland Jaguar Land Rover Stirling 

Highly competitive salary, bonus plus brilliant benefits

Are you a master of detail with a proactive "can-do" attitude? Do you thrive in a fast-paced environment where your organizational skills are key to success? If you're an experienced professional ready to elevate your career within the prestigious automotive sector, then look no further!

John Clark Motor Group, one of Scotland's most respected and largest independent family-owned motor dealer groups, is excited to be seeking a talented and experienced

Warranty Administrator to join our dedicated team at Pentland Jaguar Land Rover Stirling. This is a fantastic opportunity for an individual seeking to join a progressive company that truly values its people and offers genuine career progression.

Your Role: The Engine Room of Efficiency and Satisfaction

As our Warranty Administrator, you'll be the vital link, ensuring seamless operations and upholding our commitment to exceptional customer satisfaction. This busy and pivotal role involves significant liaison with both our dealerships and manufacturers.

Your key objectives will include:

• Applying manufacturers’ warranty and goodwill policies and procedures correctly to achieve the highest level of customer satisfaction 

• Submitting accurate warranty and goodwill claims on a daily and weekly basis

• Monitoring daily and weekly warranty reports to maintain oversight and control

• Contributing to achieving industry-leading standards of process efficiency and cost control within the Retailer

• Ensuring full compliance with all company policies and relevant industry guidelines

What We're Looking For: Your Skills, Your Drive

We're searching for someone who is not just good, but brilliant at what they do. The ideal candidate will possess:

• Essential Motor Industry Experience: You must have experience working within a similar role in the motor industry
• Exceptional Organisation: Your ability to efficiently manage a busy workload and maintain a highly organised system is crucial
• Meticulous Attention to Detail: A sharp eye for accuracy is paramount for processing and recording all accounts and administrative matters
• Strong IT Proficiency: You'll be computer literate with very competent skills in applications like Excel and Word.
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• Excellent Communication: Your strong communication skills will be key for effective liaison with dealerships and manufacturers.
• Proactive & Motivated: A natural "can-do" attitude and a highly motivated approach will see you excel.

Why Choose John Clark Motor Group? Your Future, Our Commitment.

Joining John Clark Motor Group means becoming part of a family-owned business with over 50 years of trading excellence. We proudly represent over 15 inspirational brands across 35 businesses on the East coast of Scotland.

We truly believe in investing in our people. We offer:

• An excellent salary with high earning potential through commission or bonus.
• 30-day holiday allowance. Increasing with service
• Industry-leading discounted Employee Car Scheme , with a company car available for some roles.
• Award-winning in-house and manufacturer training to ensure your continuous development.
• Career development opportunities and pathways within the John Clark Motor Group.
• Preferential rates on vehicle parts purchases and servicing.
• Life assurance and a Group contributory pension scheme.
• Access to our Cycle to Work scheme.
• The opportunity to work in state-of-the-art dealership standards.

If you're ready to bring your expertise to a supportive team and build a rewarding career with a company that truly invests in its employees, we encourage you to apply!

Ready to Accelerate Your Career?

If this sounds like the perfect opportunity for you, please APPLY now with an up-to-date copy of your CV. We look forward to hearing from you soon!

Important Applicant Information: Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.